(a)	Subscribers must (i) provide Cledo with accurate and complete billing information including legal name, address, telephone number, and credit card/billing information, and (ii) report to Cledo all changes to this information within thirty (30) days of the change. Subscribers are responsible for any charges to their account.
(b)	Subscribers having questions regarding charges to an account, should contact Cledo’s Customer Service Department at (419) 217-1090. All charges are considered valid unless disputed in writing within thirty (30) days of the billing date. Adjustments will not be made for charges that are more than 30 days old.
(c)	Periodic charges (monthly, quarterly, annually and so forth) are billed to Subscribers’ credit cards or debit cards, as applicable, each billing cycle for the basic service and any additional usage or services. Cledo is not responsible for any charges or expenses (e.g. for overdrawn accounts, exceeding credit card limits, etc.) resulting from charges billed by Cledo.
(d)	If paying by check, payments are due within 30 days after the billing date in which the charges are incurred.
(e)	If you pay for Services through a prepayment plan, automatic billing described above shall only apply to the charges not paid for through the prepayment plan.
(f)	If you purchase Services through a reseller who in turns pays Cledo, the reseller must pay all amounts owing for your account. If the reseller fails to pay Cledo any amounts due—whether or not you have paid the reseller—your account will be subject to suspension or cancellation until you or the reseller has paid all amounts due.
(g)	Delinquent accounts may be suspended or cancelled at Cledo’s sole discretion; however, charges will continue to accrue until the account is cancelled. Cledo may bill an additional charge for late payments, or to reinstate a suspended or cancelled account.
(h)	Cledo bills for excess dialup usage. All usage plans are billed per hour for the length of time all sessions over the allotted hours for the plan exceed. The usage charges are in addition to any other charges in effect for your account. Please note that you are responsible for recognizing when excess usage may occur.
(i)	Cledo may charge for taxes and other applicable fees.

Using a personal account for high volume or commercial use (e.g., revenue generation, advertising, etc.) is prohibited. Email accounts exceeding the Subscriber's allotted email space may, at Cledo’s discretion, be transferred to a compressed temporary file or storage. Cledo may delete the temporary file from the server 60 days after notifying you. Any free Web site exceeding the amount of space allotted to such Subscriber may be suspended until the Subscriber reduces the disk space usage to the amount of space allotted or less or purchases additional megabytes. Any free Web site exceeding the traffic limits for such Subscriber will be billed for excess traffic. You may establish a commercial or high-volume account by calling (419) 217-1090.

Subscribers agree not to use any automatic method to avoid inactivity disconnect or to otherwise maintain a connection unless actively using it. Subscribers agree not to provide any public information services over a dial-up connection.

Cledo may change its POP numbers at any time. Cledo reserves the right to direct Subscribers to use certain numbers to access the Service or to restrict use of specific access numbers. Usernames, passwords and email addresses are Cledo’s property and Cledo may alter or replace them at any time.

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. CLEDO DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CLEDO MAKES NO EXPRESS WARRANTIES AND WAIVES ALL IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE REGARDING ANY MERCHANDISE, INFORMATION OR SERVICE PROVIDED THROUGH CLEDO OR THE INTERNET GENERALLY. NO ADVICE OR INFORMATION GIVEN BY CLEDO OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY. CLEDO AND ITS EMPLOYEES ARE NOT LIABLE FOR ANY COSTS OR DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM YOUR USE OF THE SERVICES OR THE INTERNET INCLUDING ANY INDIRECT, INCIDENTAL, EXEMPLARY, MULTIPLE, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES. IN ANY EVENT, CLEDO’S CUMULATIVE LIABILITY TO ANY SUBSCRIBER FOR ANY AND ALL CLAIMS RELATING TO THE USE OF THE SERVICES SHALL NOT EXCEED THE TOTAL AMOUNT OF SERVICE FEES PAID DURING A ONE YEAR PERIOD.

The Licensed Programs constitute confidential and proprietary information of Cledo and Cledo’s licensors and embody trade secrets and intellectual property protected under United States copyright laws, other laws, and international treaty provisions. All right, title, and interest in and to the Licensed Program, including associated intellectual property rights, are and shall remain with Cledo and Cledo’s licensors. Subscriber shall not translate, decompile, reverse engineer, distribute, remarket, or otherwise dispose of the Licensed Programs or any part thereof.

You may not download, use, or otherwise export or re-export the Licensed Programs or any underlying information or technology except in full compliance with all United States and other applicable laws and regulations. By installing or downloading the Software, you represent and warrant that you are not located in, under the control of or a national or resident of any country on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders.

We may provide links on the Web site to other Web sites which are not under our control. In general, any Web site which has an address (or URL) which does not contain “cledo.net” is such a Web site. These links are provided for convenience only and are not intended as an endorsement by Cledo of the organization or individual operating the Web site or a warranty of any type regarding the Web site or the information on the Web site.

You may provide a hypertext link to our Web site on another Web site, provided that: (a) the link must be clearly marked “Cledo Online”, (b) the link must “point” to the URL “http://www.cledo.net” and not to any other pages within the Web site, (c) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with our name, (d) the appearance, position and other aspects of the link may not create the false appearance that an entity is associated with or sponsored by Cledo, (e) the link, when activated by a user, must display this Web site full-screen and not within a “frame” on the linked Web site, and (f) Cledo may, in its sole discretion, revoke consent to link to our Web site at any time. All other hypertext links to the Web site must be approved in writing by Cledo.

Some portions of the Web site may be made available for the free exchange of ideas by participants and are not regularly monitored nor moderated by Cledo. Cledo assumes no responsibility and makes no warranty that it will undertake to screen or remove such material. You agree to hold Cledo harmless from all claims based upon the materials posted by others. Also, in exchange for availing yourself of the opportunity to upload or provide information to this site and any associated chat rooms or discussion areas, you will indemnify Cledo from any claims made by third parties regarding the material that you provide. Personal information posted by you to the Web site is posted at your own risk. Cledo will have no liability arising from use of that information. You shall not use the Web site to distribute or publish any advertising of goods or services, solicitations for funds, or other commercial messages. You agree that you will not post, upload or otherwise introduce a virus or other harmful code onto the Web site.

Your posting of material on the Web site or providing material to Cledo to use on the Web site will be deemed to be a grant by you to Cledo of a license to the material to include the material on the Web site and to reproduce, publish, distribute, perform, display, and transmit the material and to prepare derivative works as may be reasonably necessary to do so, and you waive all rights of attribution and integrity with respect to the material.

• registered or certified mail, return receipt requested addressed to:

  Cledo Online
  2201 Commerce Dr.
  Fremont, Ohio 43420; or

• telephone calls directed to Accounts-Customer Service at (419) 217-1090.

Without prior notice, Cledo may terminate this Agreement, your password, your account, or your use of the Services, for any reason, including, without limitation, if Cledo, in its sole discretion, believes you have violated this Agreement, our Acceptable Use Policy, or any of the applicable user policies, or if you fail to pay any charges when due. Cledo may provide termination notice to you by: email addressed to your email account or by US Mail or courier service to the address you provided for the Services. All notices to you shall be deemed effective on the first (1st) calendar day following the date of electronic mailing or on the fourth (4th) calendar day following the date of first-class mailing or deposit with a commercial courier service.

Sections 3, 4, 6, and 11 of this Agreement shall survive termination of this Agreement.

Cledo may revise, amend, or modify this Agreement, the Acceptable Use Policy and any other user policies and agreements, at any time and in any manner. Notice of any revision, amendment, or modification will be posted on Cledo's Web site and/or by email and/or in our various publications and mailings to Subscribers.

Effective 5/1/2003