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| Support Center: Frequently Asked Questions |
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Setup and configuration
- How do I set up my e-mail account?
Check our Email
Configuration Guides
- How do I add more e-mail addresses to my account?
You are allowed up to 10 Email addresses with each paid Dialup Account.
Details for adding Email Accounts are in our
Knowledge Base.
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General Questions
- When I use Cledo WebMail, I don't see all my messages, but when
I check using my e-mail program, I see all my messages. Why?
If you've configured your email client to use POP3, e-mails are pulled
from the e-mail server and stored on your hard drive, they are no longer stored
on the mail server. If you were not
to pull the e-mail and check it with WebMail, then the messages would be there.
You can also setup your program to leave the messages on the server, or
reconfigure to use IMAP instead of POP3. Please check your e-mail program
instructions for more information.
- Do you sell or give out any of my information?
No, we do not sell or give out any of your personal information.
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| Contact Information |
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| E-mail: |
Support |
| Office Address: |
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Cledo Online
2201 Commerce Dr.
Fremont, Ohio 43420
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| Postal Mail: |
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Cledo Online
P.O. Box 453
Bellevue, Ohio 44811
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| E-mail: |
Billing |
| Toll Free: |
(866) 672-5168 |
| Office: |
(419) 217-1090 |
| Fax: |
(309) 403-5117 |
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